Frequently asked questions
Did you used to be Pretty in Power?
We did! We quickly outgrew that name though, and decided to move off Etsy to our own site as Flight & Fancy.
What is your refund/return policy?
We deal with refunds and returns on a case-by-case basis. If you would like to discuss return options, please contact us using our contact form or at firstname.lastname@example.org.
Do you do custom pins?
Yes! We can design and press pins with custom text and/or art for the price of the pin plus a small commission fee depending on the complexity of the piece. If you're interested, please contact us at email@example.com or use our contact form.
I'd like to sell your items in a brick-and-mortar store. Do you do wholesale pricing?
Yes! We'd be honored to have you carry our products. Please contact us if you'd like more information at firstname.lastname@example.org or using our contact page.
Why is your shipping time so long?
We currently only have 1-2 people shipping pins, and each pin is hand-pressed to order. If you have a deadline you need your pins to be shipped by, please contact us before you order, and we'll do our best to accomodate you!